Policies

Our products are not intended to diagnose, treat, cure, or prevent any disease and/or injury. While information contained herein is sourced from current data and trusted organizations, and to the best of our knowledge is true and complete, we make no claim as to its comprehensiveness or accuracy. 63 Moose Lane will not be held liable for any errors or omissions.

Return Policy:
Due to the nature of our products, we are unable accept returns or exchanges as we cannot verify the purity and sterility of items once they leave our facility.

However, if there is an issue with an item you have received, please contact us and we will make every effort to resolve the matter to your satisfaction.

Shipping Policy:
Items will be shipped within 1-3 business days of order receipt. You will be provided with the tracking number once your package has been shipped. If there is a delay for any reason, you will be notified and given the option to cancel your order.

Local pickup is available. Please contact us prior to placing an order. At this time we do not ship internationally.

63 Moose Lane is not responsible for lost, stolen or damaged packages. If you provide an incorrect shipping address, we will not be responsible for the return shipment to you. If you decide not to pay for a return shipment, your original postage fee will not be refunded and a 15% restock fee will be assessed. If it is our error, naturally we will pay all costs to correct it.

Damage Claims:
The contents of your package are always carefully packed to help insure safe delivery of your order. Inspect all items at time of acceptance. You must contact us within 48 hours of receiving of your package if anything has been damaged or lost during shipment. You must save all packing materials and the original shipping box to process the claim. Our carriers require that the damaged items be retained for 5-7 working days to give them time to inspect the packing if they choose to. Absolutely no refunds will be issued if you return an item without prior authorization.